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Your Surface

Getting your Surface set up the way you want it.

Check for Windows updatesCheck for and install Windows updates on your Surface so it stays secure and up to date.Open the guide →
Install apps from the Company PortalFind and install approved school apps and software on your Surface from the Company Portal.Open the guide →
Sync your Surface with the schoolSync your device with the school's device management so it picks up the latest settings and apps – useful if something the school has sent has not appeared yet.Open the guide →
Use two screens: duplicate or extend your displayChange your display settings when your laptop is connected to a second screen (dual screens), monitor or projector: show the same picture on both (duplicate) or use the second as extra space (extend).Open the guide →
Make things bigger on your Surface screenChange the display scale on your Surface to make text and apps bigger, like zooming in.Open the guide →
Use your Surface pen, and make your Surface yoursWhat the button on your pen does, how to pair it, and how to change the settings on your Surface so it works the way you want.Open the guide →

Files and storage

Where your work lives, and how to get to it.

Signing in

Getting into your account, and keeping it yours.

Set up Microsoft Authenticator on your phoneInstall and set up the Microsoft Authenticator app on your own phone so you can approve sign-ins to your school account: two-step verification, also called multi-factor authentication (MFA).Open the guide →

In the classroom

The things you use in lessons.

Open Vivi on your SurfaceOpen the Vivi app on your Surface to show your screen on the classroom display.Open the guide →

Email and calendar

Your school email and calendar.

Ask IT for help by emailHow to write to the IT team so they can help you quickly — what to say, and where to send it.Open the guide →

Moving from your iPad

Getting your work off your iPad and somewhere you can reach it.

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Drop-in sessions

Lunchtime sessions run 21 to 25 September, every lunchtime between 1.30pm and 2.00pm, in C3 in the Brooke building.

Visit IT Support

You are welcome to come and see the IT team in the IT Office, opposite C3 in the Brooke building, between 7am and 5pm, Monday to Friday.

Raise a ticket

You can create an IT ticket at any time by emailing ICTHelp@godolphinandlatymer.com, and a member of the team will get back to you.

You do not need to have tried everything first.