Notes
OneNote
OneNote is your note-taking app now, and it is where your Notability notes were moved to. The two things people ask about most are how to file notes and how to get things into them.
Step-by-step walkthrough being recorded
The questions we are asked most often, and what to do about each one.
Common questions
If you are stuck on something that is not here, come and ask. The list changes as we hear from you.
Notes
OneNote is your note-taking app now, and it is where your Notability notes were moved to. The two things people ask about most are how to file notes and how to get things into them.
Step-by-step walkthrough being recorded
Handing work in
Taking a picture of work you have done on paper and handing it in. This is the single thing we are asked about most.
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Annotating
What Notability used to do. The part most people miss: when you put a worksheet into OneNote, choose Insert → File Printout, not File Attachment. A printout lets you write and draw straight over the page with your pen; an attachment does not. There is no tape tool, but you can draw over anything you want to cover and rub the pen strokes out when you want it back.
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Your timetable
A lot of people have asked about this, and the answer is no. We are not setting timetables as lock screens or desktop backgrounds. Keep a printed timetable instead — your Surface should not be out in the corridors so you can check what lesson is next.
The pen
How the pen attaches, and what the button on it is for. If the top of your screen does not respond to the pen at all, that is not something you can fix by changing a setting. Bring it to the IT Office.
Ends with A pen you know the shortcuts for, on a Surface set up your way
Flashcards
Quizlet runs in Google Chrome rather than as an app. Your Surface has a touchscreen, so it works in much the same way. You cannot swipe a card across, but you can tap the arrow underneath it. All of your flashcards are on your account and you can reach them from any device.
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Your notes
Notability is an iPad app. It is not available on a Surface, so OneNote takes its place.
If you backed your notes up to OneDrive, the IT team have already moved them into your OneNote for you. That was done centrally. You do not need to import anything yourself.
Nothing is wiped from the iPad you hand in until October half term, so there is still time to check that you have everything you need.
Signing in
Your Surface is already covered for multi-factor sign-in. When you use it for school email, files or websites, there is nothing extra to set up and no code to approve.
You only need the Microsoft Authenticator app if you want to reach your school account from a device that is not your Surface, such as your own phone or a computer at home.
Your school email has always been Microsoft. On the iPad you reached it through the Mail app.
On your Surface it lives in Outlook. Open the Outlook app, or go to outlook.office.com in Google Chrome or Microsoft Edge.
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Looking after it
A Surface needs updates, just as your iPad did. The IT team install them for you, but some of them need the Surface to be restarted before they finish.
Restarting regularly is the single most useful thing you can do. You can also check for updates yourself.
Setting up
None of this is urgent. Work through it when you have a spare ten minutes.
Ends with A sync that finishes, and anything new from school appearing
Ends with An app you chose, on your Start menu
Ends with Text you can read without leaning in
Ends with The page one click away, every time you open the browser
Ends with A Word file editing in Google Docs
Ends with Your desktop across both screens, the way you chose
Ends with Vivi open and ready to connect to a classroom screen
Lunchtime sessions run 21 to 25 September, every lunchtime between 1.30pm and 2.00pm, in C3 in the Brooke building.
You are welcome to come and see the IT team in the IT Office, opposite C3 in the Brooke building, between 7am and 5pm, Monday to Friday.
You can create an IT ticket at any time by emailing ICTHelp@godolphinandlatymer.com, and a member of the team will get back to you.
You do not need to have tried everything first.